Short Answer 
Condoleezza Rice enforced mandatory service in hardship postings for U.S. diplomats to enhance U.S. influence in critical regions like Iraq and Afghanistan. She also led a transformation within the State Department to equip diplomats for challenging environments and counter criticism of U.S. engagement in global conflicts.
Step 1: Enforcing Duty in Hardship Postings
Condoleezza Rice mandated that U.S. diplomats must serve in hardship postings, such as Iraq and Afghanistan. This was a strategic move to ensure that diplomats were directly involved in critical regions where U.S. interests were at stake. The aim was to elevate the presence and influence of the United States in areas heavily impacted by foreign policy.
Step 2: Transforming the State Department
During her tenure as Secretary of State, Rice championed a transformation within the State Department. She believed that diplomats should be highly prepared to navigate challenging environments and engage effectively in diplomacy. This transformation was pivotal in redefining the role of diplomats to meet the changing dynamics of international relations.
Step 3: Addressing Criticism of U.S. Engagement
Rice’s policies aimed to counteract the criticism that the United States was not adequately engaging with countries facing conflict or instability. By sending diplomats to serve in difficult areas, she sought to strengthen U.S. representation and involvement in the Middle East and other vital regions. This effort was crucial for rebuilding trust and fostering meaningful diplomatic relationships.