Short Answer 
The MIC Mobile App is designed to enhance communication regarding major incidents by sending notifications, categorizing incidents, and involving stakeholders; however, it does not resolve incidents independently and should not replace team involvement. Effective resolution relies on collaboration, with the app facilitating communication and coordination among team members.
Step 1: Understand the Purpose of the MIC Mobile App
The MIC Mobile App is focused on enhancing communication related to major incidents. Its primary role is to facilitate important functions, such as:
- Sending notifications about incidents
- Categorizing incidents for clearer understanding
- Involving stakeholders who play a role in incident resolution
Step 2: Identify the App’s Limitations
It’s crucial to recognize that the MIC Mobile App does not resolve major incidents on its own. Its limitations include:
- Not replacing the need for team involvement
- Only acting as a communication tool rather than a resolution tool
- Enhancing coordination but not solving the incidents directly
Step 3: Emphasize Team Collaboration
Effective major incident resolution relies heavily on team collaboration. Key elements include:
- Team members are essential for proper assessment and resolution
- Communication among teams is streamlined through the app
- The app aids in coordination but requires active participation from all relevant stakeholders