Short Answer 
To address a norovirus outbreak caused by a symptomatic food handler, first identify the issue and assess the risks. Exclude the affected individual to prevent contamination, and then implement strict health and safety protocols, including cleaning, encouraging hygiene, and monitoring other staff for illness.
Step 1: Identify the Issue
When a food handler is diagnosed with norovirus and shows symptoms, it’s critical to assess the situation immediately. This virus is highly infectious and can easily spread through direct contact or contaminated food. Recognizing the severity of the situation helps in taking the necessary actions to ensure safety.
Step 2: Exclude the Affected Individual
To prevent any potential outbreaks, the symptomatic food handler must be excluded from the operation. This measure includes not allowing them to prepare or serve food. It’s essential to minimize the risk of contamination, protecting both your team and your customers.
Step 3: Implement Safety Protocols
After excluding the symptomatic worker, implement strict health and safety protocols to control the situation. Key actions include:
- Cleaning and disinfecting surfaces where food is prepared.
- Encouraging handwashing and hygiene practices among remaining staff.
- Monitoring the health of other employees for any signs of illness.
These steps will help ensure a safe environment for everyone involved in the operation.