Short Answer 
To ensure effective communication, provide your complete contact information including name, phone number, and email. Clearly state the date and time for the vehicle pick-up, recap previous discussions to reinforce agreements, and inform the customer about the vehicle’s arrival details for a smooth process.
Step 1: Provide Complete Contact Information
Including your complete contact information is vital for keeping the lines of communication open. This allows the customer to reach you easily if they have any questions or need to make changes. Make sure to provide:
- Your name
- Your phone number
- Your email address
Step 2: State Date and Time of Vehicle Pick-Up
Clearly mention the date and time when the customer should arrive for their test drive. This helps set expectations and ensures that the schedule is adhered to. It’s beneficial to confirm that they understand when to come so they are punctual for their appointment, reinforcing this detail in your email communication.
Step 3: Recap Previous Discussions and Vehicle Arrival Information
A brief recap of previous conversations can help solidify the details agreed upon. Include significant points that were talked about earlier to avoid any misunderstandings. Additionally, if relevant, let them know the date and time of the vehicle’s arrival to make the process as smooth as possible.